MPS Committee

The purpose of Member and Public Services (MPS) in ACA is to support ACA Members in becoming responsible for their own well-being through ACA-related materials, and to provide information for the Public and professionals by providing ACA-related resources and services.

Check here for the latest MPS Committee (and earlier Outreach Committee) reports to the WSO Board.

MPS Committee Report - July 2017

Members and Public Services Committee

Meeting Minutes July 19, 2017

The regular meeting of the Members and Public Services Committee Teleconference was called to order at 11:00 a.m. PDT on July 19, 2017 on 712-770-4700 by Carole C., Vice Chair MPS.

Members Present

Coleen - WA, Neil – S FL, Terry – TN, Ameenah - Central Valley CA, Sharon – MO, David – FL, Pam – Orange County CA

Approval of Minutes

The June Minutes approved unanimously

Sub-Committee Reports:

Public Information – Had an impromptu working group call last week to discuss the technical aspects of developing and distributing the Public Service Announcement (PSA). Bill D., Patrick B., and Taylor G. discussed industry standard lengths and distribution. Conceptual ideas for the PSA were discussed as well. We will discuss action from this committee on PSA in the PSA Message later in this agenda under Old Business.

Member Outreach – Patrick B., CA – The Traveler banner is under design and the inaugural issue is being prepared. We are waiting for the ComLine to go out before sending out the Traveler. The ComLine was due out in Early July was last we heard.

Virtual/Telephone Meetings – David McB., FL – Reaching out to phone, internet, Skype. Finding organizational dysfunction, such as the meeting information on the listing can be changed by other than the meeting leader or contact and meetings may lose a leader but continue with no one overseeing them. Sending out an email blast to all the meetings to try to get the listing in better shape.

Regions – Carole C., Region 2 Trustee – Regions statement is on the website. Now we need a place on there for registering regions. I believe the formation of Region 2 has jumpstarted other areas to begin forming regions, which is good for ACAs continuing growth and health. I have added a short report below on Region 2’s activities and short-term goals.

Region 2 is working to get our Bylaws completed, our legal documents filled out, and our bank account set up. Summertime has been a little slow and attendance has been low. We are gearing up now to get our organization and structure set before the end of the year. Once we are done with the paperwork, we will be legal and can start organizing events. We are, meanwhile, keeping in touch with our area and reaching out to lone meetings and intergroups that have yet to attend our teleconferences, letting them know we are here to help them with any issues or questions they may have. In addition, I will give a description of Region 2 to the Service Structure Teleconference.

Old Business:

  • MPS Structure: A preliminary MPS Committee organization chart was posted on MPS Committee Slack Channel on June 27th and pinned for ease of access in the Channel Details area. This needed committee approval or any suggested revisions. Chair asked for a Motion.

Motion by David. 2nd by Neil: Approve the MPS Committee organization chart. No discussion. Motion passed unanimously

  • PSA message: Last week, Bill D. and Patrick B. had a preliminary discussion about PSA with industry professionals, and we suggest starting with :15 and :30 second radio spots to begin getting the message out. We want the message to drive people to a landing page on the WSO website (or the home page, if it can be reworked), so new people can readily see where to go to learn more about ACA and find meetings. Content and budget were discussed. It was felt that the budget would have to be enough to produce a professional quality spot and, of course, cannot be donated to ACA by outside entities. The three main themes that evolved from the discussion were: 1) Make people aware ACA exists and how to find it. 2) Who it can help. 3) Show the difference between ACA and other recovery groups. Chair asked for a Motion to endorse the above concepts and send them to the Board.

Motion by David and 2nd by Coleen: Accept the concepts “1) Make people aware ACA exists and how to find it. 2) Who it can help. 3) Show the difference between ACA and other recovery groups,” and sent them to the Board. No discussion. Motion Passed unanimously.

  • Web Site Changes:
    • The “Events” website page link was added to the “News” menu on the ACA website as we discussed at our last meeting.
    • Event Flyers – ACA Events are in a main side menu item under “ACA Information” on the Repository home page. Submenu tabs are under MPS – Changes were made as shown in an insert on the Agenda, which I have replicated below:
  • Member & Public Service Committee

     MPS Statistics

Hospitals & Institutions (H&I)

Public Information



The Traveler Newsletter

Africa Outreach

Virtual/telephone Meetings

New Business

  • MPS Budget for 2018 will have to be developed. We need someone who can tally monthly literature shipments under H&I, BBI, and MPS from the website and develop a budget number for 2018.

After a brief explanation by David and an offer to help anyone who felt they could do this, Pam volunteered.

  • PSA After a brief discussion about how to campaign to get groups and intergroups to send to WSO contact information for free PSA spots in their local areas, Coleen (WA) and Sharon (MO) volunteered to come up with wording that will include asking for a list of local radio stations that includes the name and location of the station, an email address and contact person’s name at the station. David said he would aid with the wording. Pam (CA) said she can do the voice over if the stations allow it.
  • Emotional Sobriety Workshop and information table at 61st AA Florida State Convention July 27th – 30th. David, Bill, Jim, and area volunteers will help with the information table.
  • Over 1,500 signups so far for the new ezine newsletter list.
  • As mentioned above, the inaugural Traveler is planned to go out after the 3rd quarter ComLine goes out.

Adjournment – David moved that we adjourn. Ameenah 2nd. Unanimously approved

Meeting was adjourned at 4:44 p.m. PDT with the ACA Serenity Prayer by Carole C., Vice Chair MPS. 

Member Public Service Committee Report - June 2017

The MPS Committee meeting was called to order by Chair Bill D. at approximately 7pm EST/ 4pm PST on June 21st with the ACA Serenity Prayer. The following members were present: Bill D., Carole C., Bonnie K-M., David McB., Brody F., Susan C. and Coleen C.

There were no previous minutes to approve. The committee had been primarily interacting on the ACA Slack collaborative platform prior to this meeting.

Subcommittee Reports:

H & I - no report

Intergroups – Bonnie K-M., Texas reported that intergroups are still forming and she has had a half dozen Slack responses and plans to do more verifying work with Intergroups.

Delegate Training – Brody F., Calif has been on vacation and nothing much is happening at the moment with delegate training. Expects it will pick up as we get closer to the ABC.

Public Information – update on a second presentation being made by an ACA member/ Therapist in Southern Calif.  The acceptance of ACA as a workshop presenter at a large AA State Convention in Florida was discussed. The creation of a PSA was briefly discussed as it was an item that came from the ABC.

Member Outreach – Patrick B was unable to attend the meeting but sent an email update on the email signup list and progress on the first edition of the Traveler. The inaugural Traveler planned to go out in late July so not to coincide with the ComLine release. The email sign up list will be checked for duplicates to the meeting contact list before the first edition is sent out.

Virtual/Telephone Meetings – David McB., Florida – reported that he had been in contact with several people who represented various virtual/ telephone meetings and they were beginning to organize. Clarifying the name of the subcommittee was discussed and would be confirmed with the board.

Regions – a place is needed for them to register on the website. This will be forwarded to the webservant Jim B. for input.

 New Business

The following items were put before the group for discussion.

MPS structure – what do we want the MPS structure to be? A discussion was held that identified a committee structure. A Org chart was posted on the committee slack channel a week after the meeting.

Organization – Do we want Focus Groups under the five areas above? Yes, rather than calling them sub-subcommittees.

PSA – What message do we want to convey?  Put out a call to the fellowship to come up with suggestions for a PSA. Have the fellowship weigh in on the message. 40th anniversary theme?

Event flyers – webpage needs to be top level menu item. Refer to webservant for input and possible enhancement. Should Events and Activities be under MPS as they pertain to the group services?  Yes, most likely best place to include. Bill will talk with Jim B the webservant and see if revisions can be made.

Workshop and Information Table at 61st AA Florida State Convention July 28th thru 30th.

PTSD and Trauma ACA Presentation at Camp Pendleton Marine Base SACC Friday, June 23rd.

Over 1,200 signups for new Traveler newsletter list as of June 21st.

The meeting was adjourned at 8:30pm.

The next meeting of the full MPS Committee will be on July 19th at 4pm PST/ 7pm EST at call In:  712-770-4700 Access Code: 743112#

Member Public Service Committee Report - March 2017

Hello Fellow ACAs

The Member and Public Services Committee is about to wrap up a very good year at the upcoming ABC and AWC. We hope you will consider getting involved in one of our subcommittees as we begin another exciting year of growth in our worldwide fellowship.

This past year we fulfilled our basic goals despite being shorthanded in the H&I subcommittee. Some the things we completed were:

Arranged for an information and literature sales table at the 2016 Florida AA state convention.

Arranged for a ½ hour radio show to interview two ACA members to be aired in the Southern California market. It will be broadcast April 10th at 7pm on station KSBR 88.5 or listen online at

Set up a collaborative work platform (Slack) for members and trusted servants to better work on broadening the ACA Program as well as allowing the board to conduct business of the organization.

Participated in WSO November Strategic Planning session and established more goals and objectives to continue to spread the ACA message to the membership and to the public.

Established and solicited volunteers to staff the new Member Outreach Subcommittee to start facilitating and enhancing the communication of ACA WSO news and events to the broader membership.

Sent out several html e-blasts about the AWC World Convention since the MPS Outreach Committee's recent formation.

Programmed an email blast footer that will allow people to click on it to automatically be signed up to receive future newsletters.

Collaborated with the Website and Database Committee to create a "Newsletter Sign Up" button for the website to allow members to get on an email list by clicking on the button and filling out their information.

Oversaw the activity in the H & I, Intergroup and Delegate Training subcommittees.

Started the Delegate Training Subcommittee to better prepare delegates for service at the ABC and in their groups.

Worked on forming a Regional Service Committee in Florida working with 3 different intergroups.

We hope you are coming to the 2017 ABC & AWC in San Diego on April 20-23 and will decide to get involved with the WSO committee of your choice.

MPS Committee Organization Chart

Please click here to view the MPS Committee Organizational Chart

Member Public Service Committee Report - December 2016

In the month of December there has been much interest in the H & I sub-committee area as well as in the public information area of getting information to therapist. We have received emails from around the country asking about this process.

Delegate Training Subcommittee (Laura): Laura began by thanking Larry and Jim for getting the Delegate Information page posted on the website. She noted there had already been an inquiry from a woman in NJ that is interested in being a delegate for 2018. Her specialty is working with the ex-patriot population. Laura also reported that she visited with the San Diego Host Committee and shared information about what a delegate is and what the subcommittee was looking to accomplish with the upcoming workshop before and at the ABC. Laura closed by noting that full report was posted on the repository and any questions, comments or concerns can be sent to

Intergroup Liaison-Bonnie: Bonnie reported that the full report had not been posted on the repository, but would be shortly. In terms of activity, there had been minimal email traffic at for the month of November. Bonnie did note that there had been increasing activity on the SLACK intergroup forum. She added that another invitation would be sent out to encourage intergroups to participate. Additionally, the committee will also be working on verifying intergroup contacts which would likely be an ongoing project. Bonnie ended her report by notifying that one new intergroup registered for November.

Hospitals & Institutions –Bill: Bill began the report by mentioning that the H & I Subcommittee was still without a chair and if anyone was interested in chairing the subcommittee, to please contact him. Bill further reported that there were two people in Region 2 in California (San Diego and Orange County.) that have expressed interest in doing H & I work and, as such, they were referred to Region 2 Service Structure (Carol & Laura). An H & I plan for Region 2 will be worked on. This will be the first Regional Committee Structure. Additionally, in Denmark there will be a new H & I Chair. Bill informed that a new H & I Committee is being formed in South Florida with the new intergroup that is starting. An H & I shipment of 10 BRB and 4 Yellow Workbooks was sent to a meeting in Pembroke Pines (woman’s shelter). Please contact with any questions or concerns.

Anyone wishing to provide service the MPS Committee/sub committees, please email: or contact Bill D. on SLACK. Bill D. then turned asked the sub-committees members to report.


  • MPS Statistics
  • H-and-I Committee

    The Hospital and Institutions (H&I) sub-committee is responsible to the WSO for liaison with these institutions, including the potential development of ACA meetings with the institutions and ensuring materials are available to the institutions upon request in support of such meetings.

     Check here for the latest Hospital and Institutions Committee committee reports to the WSO Board.

  • InterGroups
  • Delegate Training
  • Regions

    Regional Service Committees are part of the Adult Children of Alcoholics and Dysfunctional Families service structure that support the membership. This ACA service structure includes meetings, Intergroups, Regions, and the World Service Organization (WSO). Information on Regions can be found in the Big Red Book, pages 604-605. Regions consist of members of Intergroups and meetings in a specific geographic areas. 

    In April 2017, the WSO Board and the Annual Business Conference (ABC) reaffirmed WSO’s “historical commitment to the formation of regional service entities as important channels for improving service to the fellowship, and for increasing connections between groups, Intergroups, and the WSO.” To register a new Region, or to find existing Regions, click on the buttons on this page. Newly forming Regions can consult the Meeting Directory and Intergroups pages to learn about the fellowship in their area. They can also connect with other Regions by contacting the Membership and Public Service Committee: 

    Important Note: The WSO Board and the ABC in 2017 enacted an interim policy guiding Region formation and is updating WSO’s Regions policy and map to reflect the current global fellowship. Newly emerging Regions should consult the Interim Regions Policy and Interim Regions Map.


  • The Traveler Newsletter
  • Africa Outreach
  • Public Information
  • ABC 2014

    The 2014 Annual Business Conference will be held in April 2014.

    Check back here for additional information as it becomes available.